GENERAL SUMMARY OF DUTIES: The Cashier/Attendant will build relationships with new and existing customers, sell memberships and upsell washes through various sales strategies. They will provide all customers with superior customer service. They must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.
PHYSICAL DEMANDS: • The ability to lift 25/50/80 pounds regularly, respond quickly to sounds, move safely over uneven terrain or in confined • spaces, see clearly and respond to dangerous situations, safely climb ladders while carrying 40 pounds or more, work in • extreme weather and wear PPE correctly throughout the day. Long periods of time standing or moving. ESSENTIAL FUNCTIONS: • Greets all customers with a smile and warm, welcoming disposition. • Understands Wash membership packages and pricing. Can articulate the benefits of unlimited memberships. • Has a solid understanding of all soaps, chemicals, and equipment used in the wash. Can educate customers on the wash process from beginning to end. • Uses sales script in every customer encounter. • Guides on vehicles as needed. • Creates genuine connections with customers and fosters relationships through superior customer service to build membership sales. • Walks the wash site, as able, to engage with customers to ensure superior customer service and create a second touchpoint for membership sales. • Helps keep wash clean, organized, and safe. • Acts as an ambassador for Ultra Clean Car Wash.• Performs other duties as assigned.
EDUCATION: HS Diploma or equivalent preferred. EXPERIENCE: Six (6) months of previous customer service experience preferred. Previous sales experience a plus. Previous car wash experience a plus.
REQUIREMENTS: • Ability to deliver results independently but able to work collaboratively with a team to accomplish a common goal • Commitment to a superior teammate and customer experience and operational excellence • Bringing a positive, outgoing attitude every day • Strong work ethic and commitment to driving sales Skills/ Requirements Customer Service Sales Teamwork Good Attitude
980 W. 103rd St. KCMO 64114
Pay Rate: $12.00-$25.00
|Job Category||Sales & Customer Service|